timaustin.co.uk Contact Policy

This Contact Policy explains Our expectations on Contact with Us

When You send Us a message / submission You will be expressly required to agree to this Policy


Points ListThis Contact policy explains the following:

  • Terminology
  • What information is collected and stored when You send Us a Message
  • Using the information collected when You send Us a Message
  • Access to the collected information when sending Us a Message
  • Downloading information collected when You send Us a Message
  • Deleting information collected when You send Us a Message
  • Courtesy and Acceptable Language
  • Contact Policy Reviews
  • Contact Policy Updates
  • Contact Policy Date Of Writing

Terminology

"We" "Us" "Our" - means and refers to timaustin.co.uk

"You" "Your" means and refers to the person sending Us a message / submission

"message" "submission" means and refers to the written message You send to timaustin.co.uk using Our Contact Form. The words "message" and "submission when used individually are interchangeable.

"Site" "Website" means and refers to timaustin.co.uk

For clarification, timaustin.co.uk and TimAustin.co.uk mean this website and can be referred to with or without the preceding www.


What Information is collected and stored when You send Us a Message

When You send Us a message / submission We collect and store the following information:

  • Your Name
  • Your Username
  • Your unique User ID
  • Your email address
  • Date of sending message
  • IP address used when sending Your message
  • Unique Message ID - this is assigned when You send Your message
  • Message Subject
  • Message body content

Using the information collected when You send Us a Message

We use the information collected when You send Us a message / submission for the purpose of replying to Your message / submission to Us, and for detecting potential fraud.


Access to the information collected when You send Us a Message

You can gain access to the information collected when You send Us a message / submission by:

  • logging in to Our Website, and then
  • navigating to the "Submissions" link in "Account" in the mainmenu - this will list all of Your messages / submissions to Us - subject to "Deleting information collected when You send Us a message" below

Downloading information collected when You send Us a Message

You can download any message / submission You have sent to Us by:

  • Logging in to Our Website, then
  • Navigating to the "Submissions" link in the "Account" tab in the mainmenu - this will list all messages / submissions You have sent to Us
  • In the list of Your messages / submissions You can choose which message(s) / submission(s) to download by selecting the download / pdf  icon (pdf) at the end of the corresponding message / submission line - subject to "Deleting information collected when You send Us a message" below

Deleting information collected when You send Us a message

You can delete one or more message(s) you have sent to Us by:

  • Logging in to Our Website, then
  • navigating to the "Submissions" link in the "Account" mainmenu tab - this will list Your messages / submissions sent to Us - subject to one or more message / submission having not been deleted previously
  • in the list of still stored messages, at the end of each line listing a message / submission is the facility to delete the corresponding message / submission by means of clicking the "Delete" (delete) icon

Note:

Once You have chosen to delete a message / submission - the corresponding message / submission and all of its corresponding information collected is irretrievably deleted, forever, and for good.


Courtesy and Acceptable Language

All message / submission content, and message / submission "Subject" line, should be written using polite, courteous language.

Use of the following language types will not be tolerated - this list is not exhaustive and only gives examples;

  • Rude
  • Foul
  • Grotesque
  • Hateful
  • Derogatory
  • Racist

Contact Policy Reviews

This Contact Policy will be reviewed at regular intervals.

A review does not mean that any change has occureed.

If any changes have occurred, the date of the change(s) will appear in the next section of this Contact Policy.


Contact Policy Updates

This Contact Policy may be updated at any time.

This Contact Policy was last updated: 24th January 2021.


Contact Policy Date Of Writing

This Contact Policy was written on: 24th January 2021.


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