This Policy explains what spam is and Our stance on Spam.
This Policy covers the following points:
- What Is Spam
- Filtering Issues
- Communications From Us
- Receipt Of Unwanted Messages From Us
- Changes To This Policy
"We" "Us" "Our" means timaustin.co.uk (Also written as: TimAustin.co.uk both with or without the preceding www)
"You" "Your" means the site visitor, also the person reading this policy.
"Site" "Website" means timaustin.co.uk (Also written as: TimAustin.co.uk both with or without the preceding www)
What is Spam
Spam, in the context of electronic messaging, is unsolicited, bulk, and/or indiscriminate messaging typically sent for commercial purposes.
Spam can be seen by the recipient as very annoying, harrassing and stressful. Perhaps above all - unwanted.
Our messaging systems scans all incoming and outgoing messages - messages that are identified as, or potentially as, Spam are filtered out accordingly.
We may report incoming messages as Spam to the appropriate organisation(s).
No message filtering system is 100% accurate. Some Spam messages get through, and some genuine messages are filtered (incorrectly) as Spam.
If you believe that a message You have sent Us has been incorrectly marked as Spam, please let Us know via a different means.
You can reduce the chances of a message You have sent being caught as Spam by
- Sending the message in plain text, instead of HTML
- Removing any message attachments
- Avoid using terminology and text styling typically used by Spammers
- Ensure Your messages are scanned for malware prior to sending
Communications From Us
There may be times when We need to communicate with You.
Some of these communications are website system generated, such as when
- You request a Username Reminder - for example when You go through the "Forgot Your Username" process
- When you go through the "Forgot Your Password" process
There are other times when We may need to communicate with You, such as:
- When You send Us a message through the "Contact Us" form on this Website;
- When You subscribe to one, or more, forum topic(s) or category (categories) on this website;
- We need to communicate with You regarding Your account on this Site.
Receipt Of Unwanted Messages From Us
In the event You receive one or more unwanted message(s) from Us, or sent by Our system(s) that You consider as Spam please contact Us using the Contact form accessible from the "My Account user menu accessible to You after You have logged in to Our Website.
Changes To This Policy
We may change this Anti-Spam Policy at any time by publishing a new version.
This Policy was last updated on 17th December 2018.